1. How do I set up a customer account?

We will gladly send you a credit application to fill out. Allow 4 weeks for approval following its return.

2. Are there Minimum Orders?

For wholesale orders there is a $50.00 minimum. If your order falls below our $50 minimum, please contact Lieberman's Gallery to fulfill your order. Call 1.800.221.1032

3. What are your Payment Terms?

With Credit approval - Net 30. We also accept Visa, MasterCard, American Express and C.O.D. orders. Note: First order must be paid by credit card, if not approved for credit terms.

4. How are products shipped?

U.S. orders are shipped via UPS ground, unless a Red, Blue, or Orange label is requested. Orders over 200 lbs. are shipped by truck - freight collect.

5. Do you support foreign customer accounts?

Certainly. Our only requirement is that Payment be made in advance for orders originating outside the United States. Acceptable methods of payment are by wire transfer, letter of credit, check in US dollars, Visa, MasterCard, and American Express.

6. Are volume discounts offered?

Yes. When placing your order, please bring up this matter with your sales representative.

7. What is your return policy?

We do not accept returns without authorization. All our boxes are labeled to refuse damaged packages. All shipments are insured. Claims must be made within 5 days of your order receipt.

8. What are your office hours for customer service and order placement? 

Representatives are available to take your call from 9:00am to 6:00pm EST.Orders may be placed 24 hours 7 days by fax (1-203-337-1687), or by e-mail: info@ad-lines.com